How Privacy Policy Applies to Wallet Records
Our Privacy Policy covers details you provide during account creation, including your phone number and verification status, plus technical details created when you sign in from a mobile browser or desktop device. We use these records to open the correct account session, check wallet status and
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investigate a payment receipt when you contact support. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may appear in transaction records, while the policy does not treat those payment names as permission to use your data for unrelated purposes. We retain records for the
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period needed for account security, dispute handling and legal duties. Access or eligibility depends on local law, and the policy may be updated when our handling process changes. You can ask us to explain a record, request a correction or ask how long a particular category
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is retained.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.